Privacy Policy

This Privacy Policy is meant to help you understand what data we collect, why we collect it, and how we use it. It is important, so please take the time to read it carefully.

Access to the Website

Users can only access the website after logging in.

Subscription-Based Service

Jyotishi Live is a subscription-based service. You must maintain an active subscription to use this website.

Information Collection and Use

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decides to use our service.

By using our service, you agree to the collection and use of information as described in this Privacy Policy. The Personal Information we collect is used for providing and improving the service. We will not share or use your information except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible on the website unless otherwise defined in this Privacy Policy.

Personal Information We Collect

For a better experience while using our service, we may require you to provide us with certain personally identifiable information, including but not limited to:

• Name

• Email

• Phone Number

• Address

• Gender

• Birthdate

• Anniversary Date

• Location

• Profile Picture

The information we collect will be retained by us and used as described in this Privacy Policy.

API Communication

The website communicates with the server through APIs to exchange data.

Permissions Needed

Jyotishi Live requires the following permissions to run the website:

• Camera (for video communication)

• Device Audio (for video communication)

• Contacts (READ_CONTACTS, WRITE_CONTACTS)

• Location (ACCESS_COARSE_LOCATION)

• Device Permissions (INTERNET, ACCESS_NETWORK_STATE, RECEIVE_BOOT_COMPLETED, VIBRATE)

Third-Party Services

We use third-party services that may collect information used to identify you. These third parties include:

• Google Play Services

• Google Analytics for Firebase

• Facebook

Log Data

In case of errors or issues on the website, we may collect data and information (through third-party products) on your device, referred to as "Log Data." This Log Data may include:

• Device IP address

• Device name

• Operating system version

• Configuration of the website when using the service

• Time and date of your use of the service

• Other diagnostic data

Cookies

Cookies are small data files used as anonymous unique identifiers. These are sent to your browser from the websites you visit and are stored on your device’s internal memory.

While the website does not use cookies explicitly, third-party services integrated into the website may use cookies to collect information and improve their services. You have the option to accept or refuse cookies and to know when a cookie is being sent to your device. If you refuse cookies, some portions of the service may not be accessible.

Service Providers

We may employ third-party companies and individuals for the following reasons:

• To facilitate our service

• To provide the service on our behalf

• To perform service-related services

• To assist us in analyzing how our service is used

These third parties have access to your personal information only to perform the tasks assigned to them on our behalf. They are obligated not to disclose or use your information for any other purpose.

Security

We value your trust in providing your personal information, and we strive to use commercially acceptable means to protect it. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

Links to Other Sites

Our website may contain links to external sites. If you click on a third-party link, you will be directed to that site. Please note that we do not operate these external sites. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of third-party sites or services.

Children’s Privacy

Our services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided us with personal information, we will immediately delete this data from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so we can take the necessary actions.

Payments

We may offer paid products and/or services within the website. In such cases, we use third-party payment processors for payment processing. We do not store or collect your payment card details. This information is provided directly to the third-party payment processors, whose use of your personal information is governed by their Privacy Policy.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. You are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions or suggestions regarding our Privacy Policy, feel free to contact us at jyotishilive@gmail.com.